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Program Evaluation Division Work Plan

The Program Evaluation Division is assigned projects in two ways:

  • As outlined in our statute, requests for program evaluations must come from a member of the General Assembly. The cochairs of the Joint Legislative Program Evaluation Oversight Committee, with assistance from the Division Director, develop a proposed biennial work plan based on suggestions for evaluations submitted by members. The JLPEOC votes to approve the biennial work plan and can vote to amend it at any time during the biennium.
  • In addition, the General Assembly can pass legislation directing the Program Evaluation Division to perform a study.

The Program Evaluation Division's 2019–20 Work Plan was approved by the Joint Legislative Program Evaluation Oversight Committee on June 10, 2019. JLPEOC approved amendments to the Work Plan on May 11, 2020 and November 9, 2020.


Evaluation Projects Underway:

Highway Construction Cost Recovery. This evaluation will review the Department of Transportation’s cost recovery efforts through the implementation, monitoring, and enforcement of liquidated damage clauses in its highway construction contracts.

Cellular Telephone Service and Equipment. This evaluation will examine the total cost of wireless devices (e.g., cell phones, tablets, hotspots) and related service costs throughout NC state government. The project will seek to identify cost savings to the State through termination of devices with no or little usage and improved policies at state agencies and oversight of spending. In addition, the project will examine whether savings to the State could be realized through an improved procurement process.

Sales and Use Tax Administration. This evaluation will examine the Department of Revenue’s processes for administering and collecting sales and use taxes and determine the cost of administering sales and use taxes, to include the unit cost for each of the associated processes. In addition, the project will identify improvements for the efficiency and effectiveness of each process associated with the administration of this tax type and examine compliance.

COVID Expenditures. This ongoing project will produce a series of expedited reviews on North Carolina’s use of federal Coronavirus Aid, Relief, and Economic Security Act (CARES Act) funds. The reviews will examine how state appropriations using CARES Act funds have been distributed, spent, and overseen in various areas of government.

NC Reinsurance Facility. The mission of the NC Reinsurance Facility is to ensure that all eligible risks can purchase auto liability insurance, to ensure the right premiums are collected and the correct losses are paid, and to minimize the impact on policyholders and companies in North Carolina. This evaluation will include a financial review of the Facility, a review of the governance structure of the Facility, an assessment to determine whether the Facility has the appropriate tools to track losses, and an assessment of the legislative authority granted to the Facility, with consideration for additional authority to allow the Facility to set rates at appropriate amounts to address the losses.


Evaluation Projects Pending:

Classification and Compensation Transformation. The General Assembly mandated that OSHR develop a modern streamlined statewide compensation system in 2013; the State began implementation of a new system effective June 1, 2018. Since that time, OSHR has hired a consultant to evaluate the external competitiveness of the State’s compensation system, review policies and practices, and provide turn-key implementation of the major components of the Statewide Classification and Compensation System. This project will evaluate the effectiveness of the new system, including progress in implementing the system, challenges with the new system, and the effectiveness of OSHR’s procurement of consulting services to assist with implementation. In addition, the project will examine the process for creating or revising classification specifications and the criteria used for these decisions.

Drainage Districts. This evaluation will examine the efficiency and effectiveness of North Carolina's drainage district structure. G.S. § 156 established the drainage district structure in 1909. Currently, there are 41 districts statewide, most of which are in the eastern part of the state. The evaluation will examine the activities, governance, funding, and sustainability of the drainage district structure and will report on any alternative models with the potential to improve the efficiency or effectiveness of the drainage district structure.

NC Innovations Waiver Services (Medicaid). This evaluation will examine the efficiency and effectiveness of the NC Innovations Waiver including eligibility determination, plan of care development and approval, development of individual budgets, and LME-MCO management and monitoring of services provided under the waiver. The North Carolina Innovations Waiver Services (NC Innovations) funds services and supports for Medicaid beneficiaries with intellectual and other related developmental disabilities who are at risk for institutional care. NC Innovations is authorized by a Medicaid Home and Community-Based Services (HCBS) Waiver granted by the Centers for Medicare and Medicaid Services (CMS) under Section 1915 (c) of the Social Security Act. The current waiver was renewed and approved to be effective for five years as of August 1, 2013. Local Management Entities-Managed Care Organizations (LME-MCOs) are responsible for certain management and oversight activities for the waiver.


Measurability Assessments:

As directed by Session Law 2016-123, the General Assembly may require a measurability assessment (an independent evaluation conducted on a new or existing State program) of any proposed or existing State program to determine whether the program is or will be capable of reporting performance and return on investment. The Program Evaluation Division must use a competitive process to prequalify independent measurability assessors; establish standards for assessor qualifications, independence, and conducting and reporting measurability assessments; and select the assessor.

Program Evaluation Division, North Carolina General Assembly
Legislative Office Building, Suite 100
300 North Salisbury Street , Raleigh, NC 27603-5925