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Program Evaluation Division Work Plan

The Program Evaluation Division is assigned projects in two ways:

  • As outlined in our statute, requests for program evaluations must come from a member of the General Assembly. The cochairs of the Joint Legislative Program Evaluation Oversight Committee, with assistance from the Division Director, develop a proposed biennial work plan based on suggestions for evaluations submitted by members. The JLPEOC votes to approve the biennial work plan and can vote to amend it at any time during the biennium.
  • In addition, the General Assembly can pass legislation directing the Program Evaluation Division to perform a study.

The Program Evaluation Division's 2019–20 Work Plan was approved by the Joint Legislative Program Evaluation Oversight Committee on June 10, 2019. JLPEOC approved an amendment to the Work Plan on May 11, 2020.

 

Evaluation Projects Underway:

Department of Public Safety Reorganization. This study, directed by Session Law 2019-236, is examining alternative organization and management structures for the Division of Adult Correction and Juvenile Justice of the Department of Public Safety, including the following alternatives: (1) creation of the Department of Correction; (2) creation of the Department of Juvenile Justice and Delinquency Prevention; (3) establishment of the Division of Correction; (4) establishment of the Division of Juvenile Justice and Delinquency Prevention; and (5) establishment of the Division of Adult Correction and Juvenile Justice.

Diversity in the Teacher Workforce. This evaluation is examining the effectiveness of North Carolina's current efforts to increase diversity in the teacher workforce. It is exploring whether other states are engaging in effective efforts and will report on any promising practices applicable to North Carolina.

Coordination with Non-Profits for Disaster Recovery. This evaluation, directed by Session Law 2019-250, will examine the Department of Public Safety's coordination with nonprofit organizations for disaster recovery planning.

Cellular Telephone Service and Equipment. This evaluation will examine the total cost of wireless devices (e.g., cell phones, tablets, hotspots) and related service costs throughout NC state government. The project will seek to identify cost savings to the State through termination of devices with no or little usage and improved policies at state agencies and oversight of spending. In addition, the project will examine whether savings to the State could be realized through an improved procurement process.

Road/Highway Construction Contracting. This evaluation will examine the efficiency and effectiveness of road construction contracting at the Department of Transportation. Statutes require the Department of Transportation to select the lowest responsible bidder. This project will include evaluating systems for soliciting bids, contractor selection, contract management, and monitoring. Further, the project will review risk management and cost recovery and the use of change orders in the contracting process.

Sales and Use Tax Administration. This evaluation will examine the Department of Revenue’s processes for administering and collecting sales and use taxes and determine the cost of administering sales and use taxes, to include the unit cost for each of the associated processes. In addition, the project will identify improvements for the efficiency and effectiveness of each process associated with the administration of this tax type and examine compliance.

 

Evaluation Projects Pending:

Drainage Districts. This evaluation will examine the efficiency and effectiveness of North Carolina's drainage district structure. G.S. § 156 established the drainage district structure in 1909. Currently, there are 41 districts statewide, most of which are in the eastern part of the state. The evaluation will examine the activities, governance, funding, and sustainability of the drainage district structure and will report on any alternative models with the potential to improve the efficiency or effectiveness of the drainage district structure.

Position Reclassification. This evaluation will examine the efficiency and effectiveness of the Office of State Human Resources’ process for reclassifying positions. Some agencies have described challenges with position classifications not matching the agency’s needs and available workforce. Agencies have also noted challenges in navigating the process of getting positions reclassified, including the amount of time it takes.

NC Innovations Waiver Services (Medicaid). This evaluation will examine the efficiency and effectiveness of the NC Innovations Waiver including eligibility determination, plan of care development and approval, development of individual budgets, and LME-MCO management and monitoring of services provided under the waiver. The North Carolina Innovations Waiver Services (NC Innovations) funds services and supports for Medicaid beneficiaries with intellectual and other related developmental disabilities who are at risk for institutional care. NC Innovations is authorized by a Medicaid Home and Community-Based Services (HCBS) Waiver granted by the Centers for Medicare and Medicaid Services (CMS) under Section 1915 (c) of the Social Security Act. The current waiver was renewed and approved to be effective for five years as of August 1, 2013. Local Management Entities-Managed Care Organizations (LME-MCOs) are responsible for certain management and oversight activities for the waiver.

 

Measurability Assessments:

As directed by Session Law 2016-123, the General Assembly may require a measurability assessment (an independent evaluation conducted on a new or existing State program) of any proposed or existing State program to determine whether the program is or will be capable of reporting performance and return on investment. The Program Evaluation Division must use a competitive process to prequalify independent measurability assessors; establish standards for assessor qualifications, independence, and conducting and reporting measurability assessments; and select the assessor.

Program Evaluation Division, North Carolina General Assembly
Legislative Office Building, Suite 100
300 North Salisbury Street , Raleigh, NC 27603-5925
919-301-1404